At DigiVault, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected].
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment gateways)
b. Non-Personal Information:
- IP address
- Browser type and version
- Operating system
- Pages visited on our site
- Time and date of visits
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your account, orders, or inquiries
- To improve our website, products, and services
- To send promotional emails (only with your consent)
- To comply with legal obligations
3. How We Protect Your Information
We implement industry-standard security measures to protect your data, including:
- SSL encryption for secure data transmission
- Regular security audits and updates
- Restricted access to personal information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Payment processors, shipping companies, and IT support.
- Legal Authorities: If required by law or to protect our rights and property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data (subject to legal requirements).
- Opt-Out: Unsubscribe from marketing emails at any time.
To exercise these rights, contact us at [email protected].
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If we become aware of such data, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone/WhatsApp: +254 722 811 344
